Shipping Policy

$15 UPS/FEDEX (2-5 business days) + processing time

 Free Shipping on orders over $200

Please note the above costs are estimates of the cost of shipping and may vary per order. These rates/timeframes cannot be guaranteed and shipping costs are non-refundable.

Please note that cost of shipping, processing times, and shipping timelines cannot be guaranteed due to the ever changing political and social landscape.

All orders require a verified billing address and phone number.

Duties & taxes are set by the customs authorities of the destination country. We estimate the value to be between 25-40% of the amount paid for the item(s) ordered. The mail courier will contact you directly requesting payment upon your order's arrival through customs.

IRON LILIES is not responsible for these charges. Any charges incurred are the responsibility of the customer.If a package is   unclaimed, you may have to pay a handling fee.

IRON LILIES is not responsible for packages that are delayed,   damaged, lost, or stolen. Once the package has been scanned, responsibility for the shipment lies with the courier.

If you experience a delay or issue with your shipment, please contact the courier. If a package is marked as delivered and verified as delivered with GPS verification with the courier, IRON LILIES cannot replace or refund the order.

For packages that are refused or not claimed within 14 days, IRON LILIES

reserves the right to charge a handling fee to cover return shipping and freight companies administrative costs. If the package must be re-shipped, the

shipping cost is the full responsibility of the customer.

If the shipping address provided at checkout is incorrect, the responsibility lies with the customer to ensure shipping information is accurate. IRON LILIES is not responsible for packages routed to an address that was incorrectly entered at checkout. No refunds, store credit, or replacements will be issued.